This product review is going to provide an evaluation of the Sanyo model SR-1000 K massage chair. This is the lowest priced Sanyo model in their product range. We will put this massage recliner through the test of five different categories and rigorously evaluate it. See how the SR-1000 from Sanyo rates.
Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: The Sanyo SR 1000 massage chair has the capability to massage your back, neck, shoulders, calves and feet. We consider a full body massage chair one that also has a seat massage which the SR1000 lacks. The SR 1000 comes with 2 automatic programs. One is for a more soothing massage and the other targets you after more vigorous activity. There are 3 manual massage techniques and there are 3 manual courses. The manual courses enable you to target a particular area with a massage treatment. You also get your calves and feet via the leg rest. The SR 1000 rates a 17 for massage therapy.
So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out.
Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: The Sanyo SR 1000 massage chair has the capability to massage your back, neck, shoulders, calves and feet. We consider a full body massage chair one that also has a seat massage which the SR1000 lacks. The SR 1000 comes with 2 automatic programs. One is for a more soothing massage and the other targets you after more vigorous activity. There are 3 manual massage techniques and there are 3 manual courses. The manual courses enable you to target a particular area with a massage treatment. You also get your calves and feet via the leg rest. The SR 1000 rates a 17 for massage therapy.
So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out.
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